Transform your home or business with beautiful new flooring

Privacy Policy

Last Updated: July 2026
Quest Carpet & Flooring is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Quest Carpet & Flooring is a trading style of Bloomfield Goodman House Ltd (Company No. 16499702).

1. Who We Are
Quest Carpet & Flooring
A trading style of Bloomfield Goodman House Ltd
Registered in England and Wales
Company No. 16499702
Registered Office:
20 Langley Road
Slough
Berkshire
SL3 7AB
Telephone: 020 3633 6173
Email: info@questcarpets.co.uk

2. Information We Collect
We may collect the following personal information:
• Your name
• Telephone number
• Email address
• Property address
• Details about your enquiry or quotation request
• Any other information you choose to provide through our website, email or telephone

3. How We Use Your Information
We use your personal information to:
• Respond to your enquiries
• Arrange quotations and site surveys
• Supply and install flooring products and services
• Contact you regarding appointments or your order
• Improve our customer service
• Comply with our legal and regulatory obligations
We only process your personal information where we have a lawful basis to do so under UK GDPR.

4. Sharing Your Information
We do not sell, rent or trade your personal information.
Where necessary, we may share your information with trusted suppliers, installers, contractors or professional advisers solely for the purpose of providing our services or complying with legal obligations.

5. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting or regulatory requirements.

6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. Although we take appropriate precautions, no method of electronic transmission or storage is completely secure.

7. Your Rights
Under UK GDPR, you have the right to:
• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request the deletion of your personal information where applicable
• Request restriction of processing
• Object to the processing of your personal information
• Request data portability where applicable
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. Please refer to our Cookie Policy for further information.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Quest Carpet & Flooring
A trading style of Bloomfield Goodman House Ltd
Email: info@questcarpets.co.uk

Telephone: 020 3633 6173
We will do our best to resolve any concerns promptly. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
This Privacy Policy should be read alongside our Cookie Policy and Terms & Conditions available on this website.